Privacy Policy

Cookie Policy - Salisbury NHS Foundation Trust

Salisbury Fertility Centre uses Google Analytical Cookies to track visitors on this website. They are essential in measuring the performance of a website and to optimise it.

The _ga cookie is used to uniquely identify users, specifically with the third and fourth set of numbers explained above. Because of this random set of numbers, users can be identified when they come back to the site.

Google doesn’t necessarily know who a user is, and for the sake of web analytics, it uses cookies to help identify and separate unique users from each other. All of the behavior that you record on your website, Pageviews, Events, Transactions, etc. – everything you send into Google Analytics includes that Client ID so that Google Analytics can piece together a user’s history on your website.

Each piece of information that you send is a Hit, and has a Client ID attached.

Google Analytics then looks for hits that have the SAME Client ID, and it connects hits that occur during the same time period into Sessions.

Privacy Notice (for Patients)

Salisbury NHS Foundation Trust collects information about you when you are referred by your GP for treatment and during your clinical consultation. We also collect information when you voluntarily complete customer surveys, provide feedback and speak to a member of our team.

As a healthcare provider we need to hold information about our patients to help ensure that they receive proper, necessary and effective treatment. We firmly believe that information should be held securely and should only be available on a ‘need to know’ basis. The information includes:

  • your full name, date of birth and address, phone number, email address
  • your next of kin contact details
  • medical test results, symptoms and diagnoses
  • details of contact we have had with you, such as referrals
  • details of the services you have received
  • patient experience feedback and treatment outcome information you provide
  • notes and reports about your health and any treatment you have received or need, including clinic and operational visits and medicines administered

Working in Partnership with Your GP

As a trusted Healthcare partner the Salisbury NHS Foundation Trust (SFT) clinical staff have been granted read only access to a limited view of your GP electronic patient record when supporting your care. This access has been granted by the Wiltshire Clinical Commissioning Group (Wiltshire CCG) for the majority of GP practices who are using the TPP SystmOne electronic patient record system.

In conjunction with your GP practice we will ensure access to your GP electronic record is strictly controlled and monitored. If you wish to prevent the hospital from accessing your GP electronic record please contact your GP practice who can arrange.

The patient leaflet and responses to commonly asked questions for the TPP SystmOne electronic patient record system provides further details as to how your medical information is managed and shared. To access these, ‘click’ on the links below:
TPP SystmOne Frequently Asked Questions
TPP SystmOne Patient Guide

Legal Basis for Sharing of Information

As a healthcare provider we access your healthcare information to provide direct care in accordance with Schedule 2 and 3 of the Data Protection Act 1998, and with effect from 25th May 2018 Articles 6 and 9 of the EU General Data Protection Regulations.

The information we hold about you helps us to:

  • provide a good basis for all health decisions made by you and your healthcare professional
  • make sure your care is safe and effective
  • work effectively with others providing you with care.

We may also use your information to:

  • analyse how visitors use our website to improve services;
  • assess the quality of care we give you
  • protect the health of the general public
  • monitor NHS spending
  • manage health services
  • help investigate any concerns or complaints you or your family have about your healthcare
  • report infectious diseases
  • help with accounts and auditing
  • secure clinical funding from your GP and the Clinical Commissioning Group
  • report fraudulent claims for NHS treatment.

For information for Overseas Patients and to see details on the National Data Opt Out system, please click here to visit the Salisbury NHS Trust website Privacy Policy page.

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