"I felt considerably more cared for and staff were empathetic to us."
What our patients say
Our professional team will lead you and guide you through the process - this is how we are viewed by our patients...
“Thank you for making the whole experience feel so natural and making us feel we were/are the only patients you have. The service was always on time, quick but never felt rushed and always professional and friendly. I wish every department over the whole NHS was just like this. Thank you all once again.”
Mr & Mrs Smith
IVF Treatment
“The staff at SFC have always been so helpful and friendly. Thank you to all the staff there, my husband and I are expecting our first child due in October.”
Adelle Charles
Donor Egg
“We were extremely happy with everything, all the nurses and staff in the clinic and the day unit are lovely. They all explain everything and make sure you understand what is happening. I never once felt we received poor treatment and would recommend anyone to go. Can’t praise them enough!”
Karem Suer
IVF
“We can not fault anything – very professional – very friendly – good communication and service – treated with care and understanding. Like an extended family.”
Anon
Frozen Embryo Transfer
“All the staff have been helpful and approachable. I’ve been put at ease on every visit. Every step of the way I have felt fully informed and had any questions answered. The team are fantastic and have always gone out of their way to make me feel comfortable. Thank you to you all.”
Anon
Egg Sharing Scheme
“I went to Salisbury Fertility Clinic and was under Mr Fountain. 1st go at IVF (in vitro fertilization) and just gave birth to little boy Charlie. Just don't give up hope it will happen!!”
Trevina
IVF
“We are so pleased that our friend recommended SFC to us. You are the best. You all make us feel comfortable and well informed all the way through the treatment. We never had doubts because everything was explained very well and clearly. I highly recommend SFC. Excellent level of communication which we appreciated so much.”
Anon
IVF
“Everyone was so lovely and explained everything clearly. Everyone was very professional and made me feel at ease throughout all of my treatment.”
Anon
“We felt very involved in all stages. The care from the whole team was faultless and very much appreciated. Shaun Fountain put me at ease during both the egg retrieval day and on embryo transfer day. The embryologist we dealt with on these days was also great with explaining all we needed to know and making us more relaxed.”
Anon
IVF
“The staff have been amazing through every step, always acting with discretion and empathy when things did not go so well. Thank you Debra, Shaun and Mark and everyone else who has been involved in our treatment.”
Anon
IVF
“Follow up and care after miscarriage and surgery was exceptional. Although I was referred back to my local hospital SFC followed up on several occasions and offered support. All staff are friendly and supportive. Follow ups and phone calls with updates are always received when expected.”
Anon
“The level of care provided is excellent, particularly at transfer.”
Anon
IVF
“The patient care at SFC is second to none. Throughout the whole process from first consultation to embryo transfer we have felt very well informed and supported. We haven’t been the easiest case but each member of staff have gone out of their way to make the whole process much less stressful by discussing, in detail, at each stage. Thank you most sincerely.”
Anon
Egg Sharing Scheme
“Again, through a difficult time everyone was always really kind. All information given was helpful and informative. I knew you only had to pick up the phone should there be a problem.”
Miss Taylor
Donor Sperm
“No comments other than all the staff at the fertility clinic were and are excellent. I could not fault the care that I received in the day surgery unit as well and it made my stay very comfortable and met my needs. You have an excellent team of doctors and nursing staff.”
Anon
IVF
“We saw them (Salisbury) for secondary infertility in 2014 - really lovely knowledgeable doctor, we were really impressed. After the HSG I fell pregnant naturally so we didn't go any further but our experience to that point was lovely.”
Kathy
IVF
“I had IVF (in vitro fertilization) at Salisbury Fertility Centre. We started Feb 2010, and it worked on our 1st cycle. I started off under Miss Davies and then ended up being looked after by Mr Fountain.
I have just had a little boy who is 5 days old. Don't stop believing that it will happen for you.”
Leanne
IVF
“My friend has had 2 rounds of IVF at Salisbury and really loved the team and the place - she couldn't fault it.”
Anon
IVF
“We have really appreciated the guidance and support SFC have provided. Everyone we have dealt with has been helpful and has made the whole process much easier to go through – they are very professional, caring and friendly.”
Anon
IVF
“Salisbury Fertility Centre were so person centred and reassuring throughout the whole process. Always answered our questions honestly. Always on the end of the phone, no matter how many times I called! Amazing staff.”
Anon
IVF
“Very supportive and informative – everything very well explained. Everyone was always very helpful and kind, made me feel comfortable and involved in the decision making process. Thank you to Mr Fountain, Aarti, all the nurses (kind to me at difficult times and everyone else always kind and helpful) and the embryologists were all very helpful on the phone and explained everything to me very well.”
Anon
"I can’t thank Mr Fountain and his team enough! We were extremely well cared for and always felt part of the clinic “family” (certainly not just a number!) Amazing friendliness, respect, dignity and the constant smile does make a difference! Mr Fountain also made embryo transfer day a special day! The music, the chat, the laughs and overall ambience made it a day we won’t forget! THANK YOU ALL so much!!!”
Anon
"Thank you so much from the bottom of our hearts to Mr Fountain and his wonderful team for all their care, patience and kindness during a journey which started as something we knew nothing about. But with their guidance, reassurance and advice it was not scary or daunting at any point and fingers crossed we have a positive outcome. We can’t stop singing all your praises."
Anon
Contact Salisbury Fertility Centre
Let us know how we can help
If we are unable to answer your telephone call there is an answerphone, so please leave a message and we will return your call as soon as possible.
The centre opens at 8.00am and we are here until 5.00pm, Monday to Friday.
Our nurses are involved in scans between 8.00am and 9.00am, so will usually return telephone calls after this time.
Salisbury Fertility Centre
Salisbury District Hospital
Odstock Rd,
Salisbury
SP2 8BJ
Tel: 01722 417224
Fax: 01722 425029
We are located in the central area of the hospital close to Day Surgery. Car Park 10 is the closest.
Contact us to request a map of the Hospital.